Website maintenance
We'll be carrying out a website upgrade from 5pm today (Wednesday 13
May). Some online services may be unavailable temporarily, so complete
any tasks before then if you can.
The Antisocial Behaviour Act 2003 allows us to adjudicate neighbour disputes over high hedges.
You can make a complaint about a neighbour's high hedge(s), by completing the online enquiry form.
Make a complaint about a high hedge
There are grounds for complaint if the hedge is so tall that it:
A hedge is deemed as high if:
You should not complain straight to us. You must first attempt to solve the problem with your neighbour. If that doesn't solve the problem, then you can make a complaint.
Guidance on how to approach your neighbour can be found on GOV.UK
When you make your complaint, you'll need to:
We will consider your complaint and make sure it has met all legal tests. If we decide to take your complaint further, we will:
Help us improve our site by joining our user research panel